Troubleshooting Diagnostic Sheet:

If your refrigerator seems to have a cooling issue, please download the appropriate diagnostic sheet, fill it out as completely as possible, and email it to our support team ( for evaluation.

1. Dual Zone Refrigerators  dignostic sheet-dual zone.pdfdignostic sheet-dual zone .xlsx

2. Single Zone Refrigerators  dignostic sheet-single zone.pdfdignostic sheet -single zone.xlsx